Pre-order ITIL Foundation (Version 5) with a discount!
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+71k students
Package:
All-Inclusive Certification Bundle
Video Modules, Study Guides and Mock exams + Voucher for the official exam
Package:
All-Inclusive Certification Bundle
Video Modules, Study Guides and Mock exams + Voucher for the official exam
🔒 Optional: Take2 Re-sit & Membership available in the next step.
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About the course
This ITIL Foundation V5 course was developed by Instructor Adriano Martins Antonio, ITIL Master, ITIL Ambassador, and official translator of the PeopleCert Guide, Glossary, and Official Exam. That is why, only at PMG Academy, are you guaranteed to receive content with official terms and definitions aligned and updated for the exam.
The ITIL Foundation Version 5 course is the gateway to the world of modern digital service management. Built on official PeopleCert materials, this comprehensive training offers the fundamental knowledge to understand, apply, and optimize ITIL practices in any organization. You will learn to create and deliver value through digital products and services, manage risks, costs, and outcomes, and integrate best practices of governance and continual improvement. Prepare to boost your career and transform how your organization delivers value in the digital age.
Who Should Attend
This course is ideal for:
IT professionals seeking a fundamental understanding of digital service management.
Service Managers, Business Analysts, Solution Architects, and Team Leaders involved in the delivery and support of digital products and services.
Anyone who needs to obtain the ITIL® Foundation Version 5 certification.
Individuals working in organizations that have adopted or plan to adopt ITIL.
Professionals wishing to enhance their service management skills and align IT with business objectives.
Certification & Exam
The ITIL® Foundation Version 5 exam is the first step in your ITIL certification journey.
Format: Multiple choice.
Number of Questions: 40 questions
Duration: 60 minutes.
Passing Score: 65% (26 out of 40 questions).
Exam Format: Closed book.
Language: Available in English.
Additional Resources: PeopleCert offers an Official eBook and a Learning Resource Kit with practice tests to aid preparation. There is also the Take2 re-sit option.
About Instructor
15 years of excellence in training with over 71,000 successful students.
Adriano is an ITIL Master, consultant, and author of 6 books, bringing 25 years of experience and more than 50 certifications in IT Management, Security, and Governance. As the leader of
the largest ITSM and DPSM community (+220k subscribers on YouTube), he combines his MBA from FGV—one of the world’s top-tier business schools—with a specialization in Neuroscience
to mentor a global network of over 71,000 students. His mission is clear: to demystify complex management and transform technical knowledge into tangible value and market impact.
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For over 15 years, PMG Academy has maintained one of the fastest response SLAs in the market. Whether you are a prospective or enrolled student, our average response time is just 15 minutes!
* Business Hours: Monday to Friday, 13:00 to 22:00 (London Time / GMT+0)
Reviews
O curso é super completo: com materiais em PDF, vídeo aula self-paced, podcasts e inúmeros simulados. Inclusive, achei os simulados mais difíceis que a própria prova de ITIL 4 Foundation - o que foi ótimo, pois senti mais segurança durante o exame. Na sessão de comentários, é possível interagir com os professores e sanar suas dúvidas (muitas vezes, alguém já teve a mesma dúvida que você; é só rolar a página).
A PMG Academy será considerada para as próximas certificações que desejo tirar!
The ITIL 4 Foundation course helped me gain a holistic view of the IT field, thanks to ITIL practices and its guiding principles. Instructor Adriano's teaching style greatly assists in grasping the concepts during the lessons, making the content much easier to understand.
The course modules are great! Adriano is an excellent instructor and has complete mastery of all things ITIL! The presentations are also very good for following the content and visualizing the many relationships between each part, action, or process.
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