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About the course
This ITIL Product V5 course was developed by Prof. Adriano Martins Antonio—ITIL Master, ITIL Ambassador, and official translator of the PeopleCert Guide, Glossary, and Exam. Because of this, only at PMG Academy are you guaranteed to receive content featuring official terminology and definitions, 100% aligned and up to date for the exam.
The ITIL Product Version 5 course is the definitive guide to mastering the end-to-end lifecycle management of digital products and services. Built on official PeopleCert materials, this advanced training teaches you how to translate business strategy into practical execution—ranging across discovery, design, acquisition, and build activities, through to operations and support. You will learn how to avoid the “build trap,” ensuring that every product delivers real value, resilience, and a superior user experience. Get ready to elevate your career and lead the creation of successful digital products in the market.
Prerequisite: To be eligible for the ITIL v5 Product exam, you must already hold either the ITIL 4 Foundation or ITIL 5 Foundation certification.
Who Should Attend
Professionals and leaders looking to master the end-to-end lifecycle management of digital products and services.
Product Managers, Architects, Designers, Developers, Engineers (including SREs), and Consultants involved in the conception, build, delivery, and continual improvement of digital solutions.
Anyone seeking to earn the ITIL® Product (Version 5) certification and advance on the pathway to becoming an ITIL Managing Professional.
Individuals working for digital product vendors, managed service providers (MSPs), or companies developing in-house technology to support core business operations.
Teams looking to eliminate silos and avoid the “build trap,” ensuring that product development is seamlessly aligned with operations, support, and real customer value creation.
Examination and Certification
The ITIL® Product Version 5 exam is a key milestone on your journey toward the ITIL Master or ITIL Managing Professional designations.
Format: Multiple choice.
Number of Questions: 40 questions.
Duration: 90 minutes.
Passing Score: 70% (28 out of 40 questions).
Reference Materials: Open-book exam (candidates may consult the official book and the scenario booklet).
Available Languages: Portuguese, Spanish, Chinese, and English.
Prerequisites: Hold an ITIL 4 Foundation or ITIL 5 Foundation certification and successfully complete an accredited ITIL 5 Product course (such as this one by PMG Academy).
Additional Resources: PeopleCert provides an Official eBook and a Learning Resource Kit with practice exams to assist with preparation. The Take2 re-sit option is also available.
About the Instructor
15 years of excellence in training with over 71,000 successful students.
Adriano is an ITIL Master, consultant, and author of 6 books, bringing 25 years of experience and over 50 certifications in IT Management, Security, and Governance. As leader of the largest ITSM and DPSM community (over 220,000 YouTube subscribers), he combines his MBA from FGV—one of the world’s best business schools—with a specialization in Neuroscience to guide a global network of over 71,000 students. His mission is clear: to demystify complex management and transform technical knowledge into tangible value and market impact.
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Reviews
As an Incident Manager working with the LATAM and NAM markets, this course provided a unique perspective on how I can apply ITIL practices within our BG. It was a very interesting journey that sparked new correlations and productive ideas.
I found the content covered very interesting, as well as Adriano's explanation. I can apply some of the practices in my daily work.
Top-notch course!!! Speechless.
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