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Video Modules, Study Guides and Mock exams + Voucher for the official exam
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About the course
This ITIL Product V5 course was developed by Prof. Adriano Martins Antonio—ITIL Master, ITIL Ambassador, and official translator of the PeopleCert Guide, Glossary, and Exam. Because of this, only at PMG Academy are you guaranteed to receive content featuring official terminology and definitions, 100% aligned and up to date for the exam.
The ITIL Product Version 5 course is the definitive guide to mastering the end-to-end lifecycle management of digital products and services. Built on official PeopleCert materials, this advanced training teaches you how to translate business strategy into practical execution—ranging across discovery, design, acquisition, and build activities, through to operations and support. You will learn how to avoid the “build trap,” ensuring that every product delivers real value, resilience, and a superior user experience. Get ready to elevate your career and lead the creation of successful digital products in the market.
Prerequisite: To be eligible for the ITIL v5 Product exam, you must already hold either the ITIL 4 Foundation or ITIL 5 Foundation certification.
Who Should Attend
Professionals and leaders looking to master the end-to-end lifecycle management of digital products and services.
Product Managers, Architects, Designers, Developers, Engineers (including SREs), and Consultants involved in the conception, build, delivery, and continual improvement of digital solutions.
Anyone seeking to earn the ITIL® Product (Version 5) certification and advance on the pathway to becoming an ITIL Managing Professional.
Individuals working for digital product vendors, managed service providers (MSPs), or companies developing in-house technology to support core business operations.
Teams looking to eliminate silos and avoid the “build trap,” ensuring that product development is seamlessly aligned with operations, support, and real customer value creation.
Examination and Certification
The ITIL® Product Version 5 exam is a key milestone on your journey toward the ITIL Master or ITIL Managing Professional designations.
Format: Multiple choice.
Number of Questions: 40 questions.
Duration: 90 minutes.
Passing Score: 70% (28 out of 40 questions).
Reference Materials: Open-book exam (candidates may consult the official book and the scenario booklet).
Available Languages: Portuguese, Spanish, Chinese, and English.
Prerequisites: Hold an ITIL 4 Foundation or ITIL 5 Foundation certification and successfully complete an accredited ITIL 5 Product course (such as this one by PMG Academy).
Additional Resources: PeopleCert provides an Official eBook and a Learning Resource Kit with practice exams to assist with preparation. The Take2 re-sit option is also available.
About the Instructor
15 years of excellence in training with over 71,000 successful students.
Adriano is an ITIL Master, consultant, and author of 6 books, bringing 25 years of experience and over 50 certifications in IT Management, Security, and Governance. As leader of the largest ITSM and DPSM community (over 220,000 YouTube subscribers), he combines his MBA from FGV—one of the world’s best business schools—with a specialization in Neuroscience to guide a global network of over 71,000 students. His mission is clear: to demystify complex management and transform technical knowledge into tangible value and market impact.
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Reviews
The ITIL Foundation training course is of extreme importance for every technology professional; it is mandatory knowledge for anyone who truly wants to understand the field. Instructor Adriano is excellent and shares numerous examples from his professional career. Congratulations to the entire team for this incredibly rich content.
The course content is excellent, and the instructor demonstrates complete mastery of the subject, which instills a lot of confidence during the explanations. The content load is intense and, at times, quite dense—which makes the classes a bit demanding.
A suggestion would be to split the lessons into smaller blocks to facilitate assimilation. I also felt the lack of more practical examples connecting the concepts to day-to-day reality. Furthermore, including interactive dynamics or exercises throughout the lessons (beyond just the final quizzes) could make the experience lighter and more engaging.
Overall, it is a course very rich in content that contributes significantly to anyone wanting to understand the foundation of ITIL 4.
There is a lot of content, but Instructor Adriano makes it look simple with impressive ease! I feel much more confident applying what I've learned to the exam and my daily work!
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