Pre-order ITIL Foundation (Version 5) with a discount!
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+71k students
Package:
All-Inclusive Certification Bundle
Video Modules, Study Guides and Mock exams + Voucher for the official exam
Package:
All-Inclusive Certification Bundle
Video Modules, Study Guides and Mock exams + Voucher for the official exam
🔒 Optional: Take2 Re-sit & Membership available in the next step.
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About the course
This ITIL Foundation V5 course was developed by Instructor Adriano Martins Antonio, ITIL Master, ITIL Ambassador, and official translator of the PeopleCert Guide, Glossary, and Official Exam. That is why, only at PMG Academy, are you guaranteed to receive content with official terms and definitions aligned and updated for the exam.
The ITIL Foundation Version 5 course is the gateway to the world of modern digital service management. Built on official PeopleCert materials, this comprehensive training offers the fundamental knowledge to understand, apply, and optimize ITIL practices in any organization. You will learn to create and deliver value through digital products and services, manage risks, costs, and outcomes, and integrate best practices of governance and continual improvement. Prepare to boost your career and transform how your organization delivers value in the digital age.
Who Should Attend
This course is ideal for:
IT professionals seeking a fundamental understanding of digital service management.
Service Managers, Business Analysts, Solution Architects, and Team Leaders involved in the delivery and support of digital products and services.
Anyone who needs to obtain the ITIL® Foundation Version 5 certification.
Individuals working in organizations that have adopted or plan to adopt ITIL.
Professionals wishing to enhance their service management skills and align IT with business objectives.
Certification & Exam
The ITIL® Foundation Version 5 exam is the first step in your ITIL certification journey.
Format: Multiple choice.
Number of Questions: 40 questions
Duration: 60 minutes.
Passing Score: 65% (26 out of 40 questions).
Exam Format: Closed book.
Language: Available in English.
Additional Resources: PeopleCert offers an Official eBook and a Learning Resource Kit with practice tests to aid preparation. There is also the Take2 re-sit option.
About Instructor
15 years of excellence in training with over 71,000 successful students.
Adriano is an ITIL Master, consultant, and author of 6 books, bringing 25 years of experience and more than 50 certifications in IT Management, Security, and Governance. As the leader of
the largest ITSM and DPSM community (+220k subscribers on YouTube), he combines his MBA from FGV—one of the world’s top-tier business schools—with a specialization in Neuroscience
to mentor a global network of over 71,000 students. His mission is clear: to demystify complex management and transform technical knowledge into tangible value and market impact.
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For over 15 years, PMG Academy has maintained one of the fastest response SLAs in the market. Whether you are a prospective or enrolled student, our average response time is just 15 minutes!
* Business Hours: Monday to Friday, 13:00 to 22:00 (London Time / GMT+0)
Reviews
The ITIL Foundation training course is of extreme importance for every technology professional; it is mandatory knowledge for anyone who truly wants to understand the field. Instructor Adriano is excellent and shares numerous examples from his professional career. Congratulations to the entire team for this incredibly rich content.
The course content is excellent, and the instructor demonstrates complete mastery of the subject, which instills a lot of confidence during the explanations. The content load is intense and, at times, quite dense—which makes the classes a bit demanding.
A suggestion would be to split the lessons into smaller blocks to facilitate assimilation. I also felt the lack of more practical examples connecting the concepts to day-to-day reality. Furthermore, including interactive dynamics or exercises throughout the lessons (beyond just the final quizzes) could make the experience lighter and more engaging.
Overall, it is a course very rich in content that contributes significantly to anyone wanting to understand the foundation of ITIL 4.
There is a lot of content, but Instructor Adriano makes it look simple with impressive ease! I feel much more confident applying what I've learned to the exam and my daily work!
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