ITIL4 Making the Shift: A Guide to Transitioning to ITIL 4 in a Rapidly Evolving IT Landscape Read more » 3 de May de 2023 No Comments
ITIL4 Demystifying ITSM: Understand the Processes and How They Work Together Read more » 1 de May de 2023 No Comments
ITIL4 ITIL Foundation: Process Owner and Function Concepts Read more » 27 de April de 2023 No Comments
ITIL4 The human side of ITSM: A perspective on IT service management Read more » 18 de April de 2023 No Comments
ITIL4 Navigating Digital Disruption: How ITIL® 4 Digital and IT Strategy Can Help Your Business Read more » 16 de April de 2023 No Comments
ITIL4 Resolving Complex IT Problems with ITIL 4 Guiding Principles: A Focus on Effective Problem Management Read more » 15 de April de 2023 No Comments
ITIL4 Explaining the Phases of the ITIL IT Service Lifecycle Read more » 10 de April de 2023 No Comments
ITIL4 Understand the differences between a User and a Customer in ITIL Read more » 8 de April de 2023 No Comments
