Release

Check back for our regular updates.

03/13/2026

• Added Course: ITIL Bridge Foundation (Version 5) – British English

03/06/2026

• Added Course: ITIL Bridge Foundation (Version 5) – American English

02/27/2026

• Added Course: ITIL Foundation (Version 5) – British English

02/20/2026

• Added Course: ITIL Foundation (Version 5) – American English

02/13/2026

• Added Course: ITIL Foundation (Version 5) – Brazilian Portuguese

11/14/2025

• Added Course: EXIN Privacy and Data Protection Essentials – PDPE

10/03/2025

• Added Mock Exam for the ITIL® 4 Foundation Course in English

06/27/2025

• Added Course: ITIL® 4 Specialist: Drive Stakeholder Value – DSV

02/07/2025

• Added Course: ITIL 4® Specialist: Monitor, Support and Fulfil – MSF

01/03/2025

• Added Course: ITIL 4® Practitioner: Monitoring and Event Management – MEM

12/27/2024

• Added Course: ITIL 4® Specialist: Create, Deliver and Support – CDS

11/29/2024

• Added Course: ITIL 4® Practitioner: Service Desk – SD

10/25/2024

• Added Course: ITIL 4® Practitioner: Service Request Management – SR

05/03/2024

• Added Course: ITIL 4® Practitioner: Problem Management – PM

07/26/2024

• Added Mock Exam: COBIT 2019 Foundation in English

04/12/2024

• Added Course: ITIL® 4 Practitioner: Incident Management – IM

02/16/2024

• Added Course: EXIN Information Security Management ISO/IEC 27001:2022 Foundation | ISFS

02/02/2024

• Added Podcast: ITIL 4 Foundation

01/12/2024

• Added Course: T-20KF – IT-Shaped ISO/IEC 20000 Foundation – 2018

12/29/2023

• Updated Module 3 of Privacy & Data Protection Professional | PDPP

11/09/2023

• Added EXIN Information Security Management ISO/IEC 27001 Foundation – ISFS – 2022 Version

05/19/2023

• New ITIL 4 Foundation – 100% remade featuring Professor Adriano Martins Antonio

03/15/2023

• Added 5 Mock Exams for COBIT 2019 Foundation

03/07/2023

• Added Module 8: Implementing EGIT for COBIT 2019 Foundation

03/01/2023

• Added Module 7: Designing a Tailored Governance System for COBIT 2019 Foundation

02/23/2023

• Added Module 6: Performance Management for COBIT 2019 Foundation

02/15/2023

• Added Module 5: Alignment with Components for COBIT 2019 Foundation

02/08/2023

• Added Module 4: COBIT Core Model for COBIT 2019 Foundation
• Added E-book from Live Session #006: How to Pass the ITIL 4 Foundation Exam
• Added Video from Live Session #006: How to Pass the ITIL 4 Foundation Exam

02/01/2023

• Added Module 3: Governance System and Components for COBIT 2019 Foundation
• Added E-book from Live Session #005: How to Build an IT Service Catalog from Scratch
• Added Video from Live Session #005: How to Build an IT Service Catalog from Scratch

01/24/2023

• Added Module 2: COBIT 2019 Principles for COBIT 2019 Foundation
• Added E-book from Live Session #004: Agile IT Governance
• Added Video from Live Session #004: Agile IT Governance

01/18/2023

• Added Module 1: Introduction to EGIT for COBIT 2019 Foundation
• Added E-book from Live Session #003: How to Build an Incident Management Process Flow Based on ITIL 4 and ITIL v3
• Added Video from Live Session #003: How to Build an Incident Management Process Flow Based on ITIL 4 and ITIL v3

12/22/2022

• Added E-book from Live Session #002: How to Build a Request for Change (RFC) in Practice and from Scratch
• Added Video from Live Session #002: How to Build a Request for Change (RFC) in Practice and from Scratch

12/15/2022

• Added E-book: The Ultimate Guide to ITIL 4
• Added E-book from Live Session #001: The Difference Between Incident Management and Problem Management (ITSM)
• Added Video from Live Session #001: The Difference Between Incident Management and Problem Management (ITSM)

12/09/2022

• Aligned T-ISF Mock Exam with the IT-Shaped Exam

12/01/2022

• Updated EXIN Agile Scrum Master (ASM) Course PDF to Scrum Guide 2020

11/23/2022

• Updated Lean IT Foundation Mock Exams
• Updated VeriSM Foundation Mock Exams
• Updated VeriSM Plus Mock Exams
• Updated VeriSM Essentials Mock Exams
• Aligned T-I20KF Mock Exam with the IT-Shaped Exam
• Aligned T-ITSMF Mock Exam with the IT-Shaped Exam

11/09/2022

• Added 3 Mock Exams for BCMF – Business Continuity Management Foundation

11/02/2022

• Added Mandatory Preparatory Workbook for EHF – Updated Terms
• Added Material for Basic Training in Ethical Hacking Foundation

10/25/2022

• Added 43 Lesson Exercises for ISO/IEC 20000 Foundation – 2018

10/19/2022

• Added E-book: AIF: Artificial Intelligence

10/13/2022

• Added E-book: CISEF: Cybersecurity – A Matter of Survival
• Added E-book: Everything You Need to Know About Cloud Computing

10/05/2022

• Launched Exam – T-GDPRF: IT-Shaped General Data Protection Regulation Foundation

09/29/2022

• Launched Exam – T-GITC: IT-Shaped Certified Green IT Citizen

09/21/2022

• Added 4 Mock Exams for T-ASF: IT-Shaped Agile Scrum Foundation – Scrum Guide 2020

09/15/2022

• Added 4 Mock Exams for T-20KF: IT-Shaped ISO/IEC 20000 Foundation – 2018

09/08/2022

• Added 4 Mock Exams for T-CVTF: IT-Shaped Cybersecurity Vulnerabilities and Threats Foundation

08/31/2022

• Added Lesson: Cryptography Use Cases – T-CVTF Course
• Launched Exam T-ASF: IT-Shaped Agile Scrum Foundation (Scrum Guide 2020)
• Added 2 Mock Exams for T-ISF: IT-Shaped ISO/IEC 27001 Information Security Foundation

08/24/2022

• Added Lesson: Symmetric and Asymmetric Cryptography – T-CVTF Course
• Launched Exam T-20KF: IT-Shaped ISO/IEC 20000:2018 Foundation
• Added 2 Mock Exams for T-ISF: IT-Shaped ISO/IEC 27001 Information Security Foundation

08/17/2022

• Added Lesson: Cryptography Characteristics – T-CVTF Course
• Launched Exam T-CVTF: IT-Shaped Cybersecurity Vulnerabilities and Threats
• Added 2 Mock Exams for T-ITSM: IT-Shaped Information Technology Service Management

08/10/2022

• Added Lesson: Cryptography Concepts – T-CVTF Course
• Launched Exam CIS-F: Certified Information Security Foundation
• Added 2 Mock Exams for T-ITSM: IT-Shaped Information Technology Service Management

08/01/2022

• Added Lesson: Physical Security – T-CVTF Course
• Added Lesson: Physical Security – T-CVTF Course
• Launched Exam T-ITSMF: IT-Shaped Information Technology Service Management

07/22/2022

• Added Lesson: Specialized Systems – T-CVTF Course
• Added Lesson: Embedded Systems – T-CVTF Course
• Added Lesson: Backup Types – T-CVTF Course

07/15/2022

• Added Lesson: Authentication Methods – T-CVTF Course
• Added Lesson: Biometrics – T-CVTF Course
• Added Lesson: Cybersecurity Resilience – T-CVTF Course

07/11/2022

• Added Lesson: Cloud – T-CVTF Course
• Added Lesson: Virtualization – T-CVTF Course
• Added Lesson: Secure Software Development and Secure Coding Techniques – T-CVTF Course
• Added Lesson: OWASP, Software Diversity, and Automation – T-CVTF Course

07/05/2022

• Added Lesson: Threat Hunting and Vulnerability Scanning – T-CVTF Course
• Added Lesson: Syslog – T-CVTF Course
• Added Lesson: Penetration Testing (Pentest) – T-CVTF Course
• Added Lessons: Enterprise Security Architecture – T-CVTF Course

06/25/2022

• Added Lesson: Threat Actors – T-CVTF Course
• Added Lesson: Threat Vectors and Intelligence Sources – T-CVTF Course
• Added Lessons: Exploiting Vulnerabilities – T-CVTF Course

06/17/2022

• Added Lessons: Application Attack Indicators – T-CVTF Course
• Added Lessons: Network Attack Indicators – T-CVTF Course

06/10/2022

• Added Lesson: Malware – T-CVTF Course
• Added Lesson: Cyberattacks – T-CVTF Course
• Added Lesson: Social Engineering – T-CVTF Course

06/03/2022

• Added Lesson: Network Cabling – T-CVTF Course
• Added Lesson: Application Layer Protocols and Network Security Best Practices – T-CVTF Course
• Added Lesson: Understanding TCP/IP Protocols – T-CVTF Course
• Added Lesson: IP Addressing Fundamentals – T-CVTF Course

05/27/2022

• Added Lesson: Introduction to Cybersecurity Principles – T-CVTF Course
• Added Lesson: Introduction to Cybersecurity Concepts – T-CVTF Course
• Added Lesson: Introduction to Network Devices – T-CVTF Course
• Added E-book: Introduction to Value Creation Theory in ITSM

05/20/2022

• Added Course T-ASF: IT-Shaped Agile Scrum Foundation – Scrum Guide 2020
• Added Course EXIN ISO/IEC 20000 Foundation – 2018
• Added Mock Exam: EXIN Privacy and Data Protection Essentials – PDPE
• Added Mock Exam: EXIN DevOps Foundation

05/13/2022

• Added Lesson: Physical Equipment Controls – T-ISF Course
• Added Lesson: System and Endpoint Access Control – T-ISF Course
• Added Lesson: Secure Development Controls – T-ISF Course
• Added Lesson: Information Security Management Processes – T-ISF Course
• Added Lesson: Network and Communications Security – T-ISF Course
• Added E-book: Digital Transformation Principles
• Added E-book: Service Culture Principles
• Added E-book: Relating ITIL to ISO/IEC 20000
• Added E-book: ITSM Stakeholders

05/05/2022

• Added Lesson: Incident Management and Information Security – T-ISF Course
• Added Lesson: Compliance Principles – T-ISF Course
• Added Lesson: Information Security in Human Resources – T-ISF Course
• Added Lesson: Information Security Physical Controls – T-ISF Course
• Added E-book: ITSM Principles (Support Material)
• Added E-book: Frameworks and Best Practices Theory (Support Material)
• Added E-book: Involved in ITSM – The 4 Ps (Support Material)

04/28/2022

• Added Lesson: Organizational Controls – T-ISF Course
• Added Lesson: Information Security in Assets – T-ISF Course
• Added Lesson: Access Control Security – T-ISF Course
• Added Lesson: Supplier Relationship Security – T-ISF Course

04/20/2022

• Added Lesson: The Importance of Information Security – T-ISF Course
• Added Lesson: Information Security Principles – T-ISF Course
• Added Lesson: Risk Management – T-ISF Course
• Added Lesson: Risk Control – T-ISF Course

04/12/2022

• Added Lesson: Problem Management – T-ITSMF Course
• Added Lesson: Change Management – T-ITSMF Course
• Added Lesson: Service Request Management – T-ITSMF Course
• Added Lesson: Service Level, Relationship, and Supplier Management – T-ITSMF Course
• Added Lesson: Service and Technical Management – T-ITSMF Course

04/05/2022

• Added Lesson: Four Dimensions of Service Management – T-ITSMF Course
• Added Lesson: Service Value System – T-ITSMF Course
• Added Lesson: Service Value Chain – T-ITSMF Course
• Added Lesson: Service Desk – T-ITSMF Course
• Added Lesson: Continuous Improvement – T-ITSMF Course
• Added Lesson: Incident Management – T-ITSMF Course

03/28/2022

• Added Lesson: Lean Practices – T-ITSMF Course
• Added Lesson: Shift-Left Practices – T-ITSMF Course
• Added Lesson: UX/CX Practices – T-ITSMF Course
• Added Lesson: Continuous Delivery Practices – T-ITSMF Course
• Added Lesson: Kanban, Kaizen, and Theory of Constraints Practices – T-ITSMF Course
• Added Lesson: Surfing on Scrum – T-ASF Course
• Added Lesson: IT Project Management with Scrum – T-ASF Course

03/21/2022

• Added Lesson: Fundamentals of Guiding Principles – T-ITSMF Course
• Added Lesson: Guiding Principles – T-ITSMF Course
• Added Lesson: Agile Principles and ITIL – T-ITSMF Course
• Added Lesson: DevOps Practices – T-ITSMF Course
• Added Lesson: SIAM Practices – T-ITSMF Course

03/08/2022

• Added Lesson: ITSM Principles – T-ITSMF Course
• Added Lesson: Frameworks and Best Practices Theory – T-ITSMF Course
• Added Lesson: Digital Transformation Principles – T-ITSMF Course
• Added Lesson: Service Culture Principles – T-ITSMF Course
• Added Lesson: Involved in ITSM – The 4 Ps – T-ITSMF Course
• Added Lesson: ITSM Stakeholders – T-ITSMF Course
• Added Lesson: Course Theory: Value Creation in ITSM – T-ITSMF Course
• Added Lesson: Relating ITIL to ISO/IEC 20000 – T-ITSMF Course